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  • Confront the patient about their discriminatory remarks immediately.
  • Document the behavior and continue to provide professional, non-judgmental care.
  • Refuse to provide care to the patient due to personal offense.
  • Request a different nurse be assigned to the patient.
  • Ignore the behavior to avoid conflict.
  • Discuss the issue only with other nursing colleagues.
  • Document specific instances and report the behavior through the appropriate channels (e.g., charge nurse, nursing supervisor, or ethics committee).
  • Confront the physician privately but immediately.
  • Allow the family member to stay but warn them not to interfere.
  • Request the family member to wait outside, explaining the reasons for safety and privacy.
  • Proceed with the procedure without informing the family member.
  • Document the family's request and proceed with the procedure, ignoring their presence.
  • Provide general information without specifics
  • Inform the former patient that they cannot disclose any patient information due to privacy regulations and ethical codes.
  • Verify if the patient has given consent for information sharing.
  • Refer the former patient to the hospital's public relations department.
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