Case Study: A patient is discharged with a complex medication schedule. The patient’s son, who is his primary caregiver, seems overwhelmed and confused despite the nurse’s explanation. The nurse’s best next step is to:

  • Send the patient home and hope the son figures it out.
  • Provide a clearly written schedule and use the "teach-back" method, asking the son to explain the schedule back to her.
  • Tell the son he needs to pay better attention.
  • Call the doctor to simplify the medication schedule without assessing the son's understanding.
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